The use of Mobi is authorised by your Account Manager. If you contact your Account Manager so that they can arrange the immediate activation.
Please refer to your Ctrack welcome pack to ensure you are using the correct Ctrack Mobi website:
Ctrack Mobi 1: online.ctrack.co.uk/CtrackMobi
Ctrack Mobi 2: online2.ctrack.co.uk/CtrackMobi
If these suggestions do not address your issue, please contact a member of our customer care team.